HEALTHCARE INDUSTRY

We help the healthcare industry navigate complex regulatory, operational, and policy changes

In today’s complex healthcare landscape, organizations must balance patient-centered care with emergent regulatory requirements for quality and safety. Evans’ suite of of solutions helps healthcare organizations improve adoption, increase proficiency, and achieve optimized results.

With more than 25 years of experience in the healthcare industry, the Evans team provides customized solutions that drive sustained improvement— with a human touch. Our CAARMA methodology offers healthcare providers a unique perspective to effectively prepare for and address change.

Our expertise in the healthcare industry allows us to use proven methods to address the realities of change at the enterprise, group, and individual levels; take the appropriate steps; identify and address root causes; and support long-term success.

Our team experience includes:

  • Program management for a large government healthcare client undertaking a consolidation of patient account operations nationwide
  • Development and implementation of a comprehensive revenue cycle audit tool– auditing front office functions through reporting and benchmarking
  • Establishing standard processes, oversight, mentoring, and training to contribute to improved revenue generation for various healthcare entities
  • Managing employee/patient satisfaction in healthcare systems, to include administering and analyzing surveys, conducting focus groups, and incorporating results into robust reports with recommendations for improvement based on feedback and industry best practices