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April 18, 2019

Case Study: Human-Centered Change Management

 By Lauren Thomas & Alicia Serrato, Evans Incorporated THE CHALLENGE A Federal agency responsible for aviation safety embarked on a mission to modernize the national airspace system. By leveraging a suite of automated technologies and advanced procedures, the agency had the opportunity to deliver increased airspace capacity and fuel efficiency. In addition to the benefits […]

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April 15, 2019

Journey Mapping and the Evans Human-Centered Approach

Evans Incorporated is celebrating 25 years of human-centered solutions. The purpose of this article is to demonstrate Evans’ journey mapping approach to its Change Management practice. Lauren Thomas & Alicia Serrato As human-centered consultants, we seek to understand the impacted user’s point of view when designing a new product, service, or experience. One we do […]

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April 14, 2019

Design Thinking and Change Management

Evans Incorporated is celebrating 25 years of human-centered solutions. The purpose of this article is to demonstrate Evans’ design thinking approach to its Change Management practice. Lauren Thomas and Alicia Serrato The term “design thinking” describes a creative approach to problem solving that places human beings as end-users at the heart of the process. This human-centered […]

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April 10, 2019

Celebrating 25 Years of Service: the Unidos Program

Evans Incorporated is celebrating 25 years of human-centered change. Central to its mission is a commitment to service and servant leadership. Evans will highlight the successes, partnerships, and milestones in the “Celebrating 25 Years of…” blog series. On September 20, 2017, everything changed for Puerto Rico. A hurricane of unprecedented strength destroyed much of the […]

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March 28, 2019

Celebrating 25 Years of Human-Centered Solutions: “Project Lifesaver”

In 2016 Evans launched PropelUAS, a division of the firm that would provide guidance and expertise to organizations around unmanned aircraft systems (UAS) technology. With more than 20 years of consulting experience at the Federal Aviation Administration (FAA), Evans was uniquely suited to help companies navigate airspace regulations and training requirements. PropelUAS was awarded the […]

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March 22, 2019

Checklist for Future Plans

Evans’ 25th Anniversary is here! In the same light, we’ve developed our 2025 Vision. With that being said, we’re taking this Thrive to focus on giving YOU a foundation for creating your own future plan. This Thrive in Five is focused on giving you a checklist to make sure you’ve considered as much as possible […]

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March 13, 2019

Celebrating 25 Years: The Lasting Impact of a Human-Centered Work Practices Solution

The Opportunity In 1998, a major financial institution enlisted the help of Evans Incorporated to re-engineer the work practices used to collect and analyze internationally comparable time-series data from over 180 countries – a process that was time consuming and error-prone as it relied on a rigid and outdated time-series Economic Information System (EIS). Evans […]

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February 21, 2019

The Key to Being Authentic

Being authentic and true to yourself has many benefits, including confidence, connection, reduced stress, and increased health. However, it’s no secret that authenticity can be elusive, and it can be challenging to accomplish a true and consistent sense of self. This Thrive is focused on giving you foundational tips for being your “you-est” you. Do […]

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February 12, 2019

Guiding Questions to Re-Engage Your Team: Applying Maslow’s Hierarchy of Needs to Employee Engagement

by Darragh Harvey and Sarah Lowe Every employee’s situation is different, and based upon their individual situations, employees may be at various stages of the “Hierarchy of Needs” pyramid. Below, we list possible impacts on your staff and give you guiding questions to help re-engage your team. Download Guiding Questions to Re-Engage Your Team Click […]

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